AJ Series - The Telephone Recorders Have Never Been So Powerful
Feautures
Standalone
World's first HD touch screen telephone recorder. Record and playback on thedevice itself, no PC required.
Networking Feature
Connectto the internet orintranetvia RJ45 jack. Users can access to the recorders by PC locally or remotely.
Call Detail Recording
AJ doesn't just record the conversation. It also records the detail of each call, include call direction, time/date, duration, callerID, trunk number and extension number. Thisisvery helpful for users whenthey want to search a dedicated log
Various Models Available
AJseries provides various ofoptions. Users can choose 1 or 2 port, with orwithout LCD. There's always abest balance between costand performance.
Centralized Management
TheVault software is capable ofmanage all Artech AK, AQ and AJ series voice loggers centrally. Theadministrator caneasily access to any device with this software. Allthe recording data can alsobe backupon one singleserver with thissoftware.
e-mail Notification
Users can define the events whichto be notified by email automatically, e.g. daily statistic report to the manager
Announcement
When the agent answers the call, AJwillplayback a pre-recoreded speech to announce this call is been recorded.
Answering Machine Feature
Like a telephone answering device, the AJ can answer the call, play greeting message and take thecaller's message. This feature is activated by programmed schedule e.g. off duty hours
System Failure Alarm
AJ's in-built alarm monitors the system non-stop. When any technical issue raised causes the system unable to record the calls, thealarmwillgenerateaudioalerttillthesystem recovers
Multi Recording Interface
AJ's recording interface includes PSTNtrunk, analog extension of PBX, radio system, microphone and digital phone handset. All interface can be mixed on one single device
Live Call Monitoring
Administrator can listen to the live phone calls on the AJ device or on the PC which runs BlackBox client software